At Scarborough Inn Bed & Breakfast, all reservations are important to us. However, our policies are well thought out and essential to managing a large seasonal B&B in a beach resort. Before reserving a room with us, please take the time to read below. If you have any questions, feel free to call or email us.
Payment: Balance of payment is due at check-in. We accept Cash, Visa, MasterCard, Discover, and House Gift Certificates. Sorry, personal checks are not accepted at check-in. All discounts, specials, offers, and gift certificates must be presented or offered upon reservation and/or check-in and PRIOR to payment in full. We do not offer refunds once payment is made in full after check-in. We will ask for a current credit card to keep on file for incidental charges, such as beach tag replacement (if lost), lost keys, damage, excessive cleaning, etc.
Deposit Policy: A deposit of one night’s rate (highest rate) is required immediately upon making (current season) reservations for up to four nights. Five or more nights require a 25% of total deposit. Groups who reserve three or more rooms in the same reservation are required to pay a 50% deposit upon making the reservation, with the balance due at check in.
Cancellation/Change Policy: Being seasonal, cancellations/changes affect us greatly. Third party trip insurance (AAA, Allianz Travel, insuremytrip.com, etc.) can protect you from the unexpected. Our cancellation policy is very similar to hospitality businesses in shore towns. Single night stays are non-refundable. On stays of 2-4 nights, if you cancel 22 or more days prior to your arrival date, we offer a full refund minus a $25 (plus tax) administrative fee; the fee is $50 for 5+ nights (plus tax). If you cancel from 15-21 days prior to your arrival date, your cancellation fee is $50 ($100 5+ nights plus taxes). If you cancel 7-14 days prior to your arrival date, $100 ($200 5+ nights plus tax) is the cancellation fee. From 4-7 days, the normal deposit (plus tax) is the fee (all stays). If you cancel from 0-3 days prior to arrival, the full cost (including taxes) of the trip is charged. Please note that your arrival date is “DAY 0” when determining cancellation/change dates. Credit is not issued for a future stay. Cancellation fees are non-refundable.
On group reservations (3 or more rooms): 2-4 nights, 30+ days notice, cancellation fee is $25/room. Group stays of 5+ nights, with 30+ days notice, the cancellation fee is $50/room. Cancellations 15-29 days prior to arrival, the deposit is the cancellation fee, and cancellations 0-14 days prior to arrival, the party is responsible for the entire amount. Groups may be asked to agree to specific terms. Please call for details.
Please consider trip insurance if you are concerned about the possibility of cancelling your reservation. In the event of extreme weather, or building or room emergencies, and we determine a refund is appropriate, refunds will almost always be issued in the form of a house gift certificate. However, on rare occasions where a credit card refund is the only option, the above fees will be applied to any refund, ($25 1-4 nights/$50 5+ nights, plus tax). Approved single night stays are paid in full and non-refundable. This supersedes the normal cancellation policy.
Scarborough Inn Bed & Breakfast Gift Certificates are treated similarly to cash, and their value will be reduced by the amount of the cancellation/change fees. Reducing the number of days on your vacation is considered a cancellation of those days, and subject to the above “cancellation policy.”
Changes to the dates: A request to change the dates will be honored one time only free of charge outside of 60 days as a courtesy. Guests are responsible for any increase in rates the change has caused. On subsequent changes 14+ days from arrival, discounts that may have expired may be removed from the reservation. Reduction in days reserved defaults to the above cancellation policy. We advertise our rooms all year on a “Global Network” and, since we are a seasonal business, changes significantly impact our ability to fill rooms.
Please note: We cannot cancel online, third party reservations. You must contact that company directly. Cancellation policies/fees for these companies may be subject to additional restrictions.
Check-in time: 2pm-6pm (please contact us if you will be arriving after 6pm)
Check-out time: 11am
Please read below for times outside of these windows.
Early check-in: Room keys are given out from 2pm-6pm, but you are welcome to arrive on property any time after 12 p.m. on your arrival day. We will distribute parking passes and beach tags after 12 p.m. Additionally, if you contact us 24 – 48 hours in advance, and we have availability, we may allow early check-ins at the rate of $25 per hour ($25 minimum charge).
Late check-in: Our front desk is usually open until 6 p.m. or until the last guest arrives, whichever comes first. Times will vary based on occupancy, but there will always be someone “on call”. Guests are strongly encouraged to check in before 6 p.m. If you must check in after 6 p.m., please notify us in advance. Someone will be “on call”, and instructions will be posted at the front desk. Ideally, you should call when 15-30 minutes from arriving, and we can have someone waiting to greet you. If you don’t call, you might have to wait 10-20 minutes for the “on call” person to arrive. Check ins after 10 p.m. incur a $50 late fee, plus tax.
Late check-out: Check-out time is 11 a.m. All items (beach tags, parking passes, etc.) must be returned and the parking lot must be vacated by this time so we can prepare for guests who may arrive by 12 p.m. Pre-arranged (24-48 hours prior to check out) late check-outs may be possible based on capacity and availability at a rate of $25 per hour. Guests who do not prearrange this service will incur a $25 fee for each additional hour past 11 a.m. beginning at the top of the hour. Room taxes apply.
For the safety and respect of all our paid guests, friends or relatives from other properties may not use our facilities or enter our building. However, with prior permission, and a representative of our inn present, we can give a brief tour of our inn to those who might be interested in a future stay. Guests who do not follow this policy may be asked to leave early without a refund.
Registered guests (only) who have checked out are permitted to use outside showers, changing stalls, and ground-floor restroom facilities on check-out day only. Please be courteous of current guests who are enjoying their vacation/beach time at the Scarborough Inn Bed & Breakfast.
House Gift Certificates and House Donation Certificates: If using a house gift certificate, please call us directly, or notify us PRIOR to payment of deposit. Paid gift certificates do not expire. Bonus, promotional or donation gift certificates do have expiration dates (they usually expire during the current season or as indicated on actual certificate.) We no longer accept third party (bedandbreakfast.com, etc.) gift certificates.
Minimum Stay: There is usually a two-night minimum stay on all Friday and Saturday reservations and every day in July and August. Sometimes, one-night “gaps” are available, which need to be reserved by calling us directly. Also, we sometimes will release one-night weekend stays within 24-48 hours of the date. Discounts do not apply to one-night stays. ALL single night stays are paid in full upon booking and are non-refundable, which supersedes the normal cancellation policy. There is a $20 (plus tax) surcharge on single night reservations, based on the published rate at the time of reservation. Please call for details.
Needed at Check in: For our guests’ security, we require a government-issued photo ID when paying by Credit Card. We will also ask for an ID for the person who made the reservation (can be the same person). Identity theft has become more and more prevalent, so we take measures to insure our guests’ security. Lastly, names of each guest in the room must be registered on the reservation.
Children: The Scarborough Inn Bed & Breakfast offers child friendly lodging for family vacations at the Jersey Shore. We accept well-behaved children 5 and older; however, children under 10 must stay in one of the 5 family rooms (8, 19, 22, 31, and 32). Please note, children ARE considered as part of the maximum occupancy of a room. We expect our guests’ children to behave during their stay for the safety and comfort of all guests. The non-family rooms are more decorated; for this and safety reasons, the maximum occupancy is two people (10 and over). There must be an adult, age 25+ in all rooms. There must be an adult with children under 14 at all times.
Pets: Although we love pets, we do not allow pets.
Smoking: All areas inside The Scarborough Inn Bed & Breakfast and the front porch are smoke-free. Smoking is ONLY permitted on the ground-floor outdoor patio. (A minimum $350 cleaning charge will be billed to rooms where guests have smoked). Please be courteous to other guests.
Parking: Free (off-street) parking: One parking space per room will be provided until check-out time on day of departure. All vehicles must provide the year, make, model, and license plate number of their vehicle at the front desk upon arrival. PARKING PASSES MUST BE PROMINENTLY DISPLAYED IN THE VEHICLE, or it will be towed at the owners’ expense. Please know that our spaces do not accommodate large or over-sized vehicles, and in such cases we reserve the right to ask you to find other “off-site” parking.
Beach Tags: We offer free use of beach tags (needed from the 1st Saturday in June through Labor Day) for our guests. We do not maintain spare tags, so guests are responsible for returning tags in a re-usable condition upon check-out. We use a “cashless” system for incidentals, which includes beach tags. Guests who lose, damage, or fail to return tags during check-out will immediately be charged a minimum, non-refundable replacement fee of $35 (plus sales tax) per tag. You may purchase a seasonal tag to replace the lost tag at a lower cost.
Complimentary breakfast is served in our “restaurant-style” dining room for all direct reservations. Third party reservations (expedia, hotels.com, booking.com, etc.) DO NOT include a full breakfast, and other services (please call for details). For direct reservations, we offer a full hot, served breakfast, including an appetizer, featured entrée of the day, and up to two sides. We also offer a self-service bar, which may consist of breads, oatmeal, muffins, cereal, and/or fresh fruit. Third party reservations are able to serve themselves from the continental buffet only. However, the full served breakfast may be purchased for $10/person plus tax. *Please note, we are not a restaurant, so the menu is set each day, but we have more options than most B & Bs. During busy times, breakfast is served from 8 a.m. – 10 a.m. During off-peak times or shoulder season, time may be shortened accordingly; in that case guests are notified of time changes in advance.
Afternoon tea: Hot tea (regular & gourmet), hot chocolate, and coffee (regular & decaf) are available 24/7 for your enjoyment.
We will do our best to accommodate dietary restrictions if notified at least 5 days PRIOR to your arrival.
Room requests are honored whenever possible, but are not guaranteed.
Complimentary Concierge Service and Visitor Information is available. Free local publications, brochures, and coupons are usually provided for local businesses.
Rates and policies are subject to change without notice.